Q1: Are you factories? What do you mainly do?
A1: Yes, LONKIA is mainly engaged in central kitchen vegetable cleaning and drying production lines, plastic basket and tray cleaning machines, potato chip production lines, fruit and vegetable processing production lines, pasteurization production lines, thawing production lines, high-temperature fryers, low-temperature vacuum fryers, fried line, large industrial steaming and baking machine, steam peeling machine, etc.
Q2: What are the advantages of your product compared to its competitors?
A2: 1. Strict quality control, exquisite craftsmanship.
2. Nanny style after service : Fast response to any inquiry or question.
3. Manufacturers, can meet different customization needs.
Q3: Where is your factory? Which port is close to?
A3: Our factory is in Zhucheng, Shandong, China, and is very close to Qingdao Port.
Q4: Do you have a product brochure or manual?
A4: Yes, we have detailed product brochures and manuals that provides comprehensive information about our products. In addition, we provide a full set of English instruction videos and common problem solving videos, to help users better understand it.
Q5: How can you assure the quality of your products?
A5: We have a rigorous quality control process and all our products are certified to international standards, in addition, the machine will be tested three times before leaving the factory to ensure that the machine is in the best condition when it arrives at your address.
Q6: What is your company after-sales service?
A6: We offer a comprehensive after-sales service including installation guidance, technical support, and a warranty period of up to 1 year. In addition, we have a dedicated technical support team available to assist you with any issues or queries.
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